Frequently Asked Questions
Everything you need to know about your Vani Cosmetics experience.
Are Vani Cosmetics products cruelty-free?
Yes, we are 100% cruelty-free. We do not test our finished products or ingredients on animals, nor do we work with suppliers who do.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the domestic region. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
Due to the nature of cosmetic products and for hygiene reasons, we can only accept returns on unopened and unused items within 30 days of purchase.
Do you offer international shipping?
Yes, we ship Vani Cosmetics worldwide. Shipping rates and delivery times are calculated at checkout based on your specific location.
Are your products safe for sensitive skin?
Our formulas are designed to be gentle; however, we always recommend performing a patch test on a small area of skin before full application, especially if you have known allergies.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.